11/3/2023 0 Comments Move houseAdd on Superfast and pay just $100/mth for 6 months.Plus, get another $10/mth off for 6 months thanks to our unlimited data nbn offer! That’s a solid $40/mth off for the first 6 months. Get $30/mth off our Superfast or Ultrafast speed add-ons for 6 months when you add to our Premium internet plan with unlimited data. As well as registering, you must also contact your medical alarm, lift phone or fire indicator panel provider to arrange the transfer of these services to the nbn network. It’s important to understand that registering these services won’t prevent them from being disconnected when moving to the nbn network. Medical alarms can also be registered online at /medicalregister. If you have a medical alarm, lift phone or fire indicator panel, you need to register these services with nbn co by calling 1800 227 300. Medical security alarms, lift phones and fire indicator panels Actual speeds may be lower due to local conditions and content accessed. Your mobile backup connection is capped at 25 Mbps for downloads and 5 Mbps for uploads. Mobile backup is available to premises in 4G coverage areas. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network. If applicable, we will bill that charge to you. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. ![]() Extra charges apply for non-standard installation of Telstra and nbn co equipment and for premises in new developments. Standard installation includes self-installation of your modem, eligibility criteria apply. Services not available to all areas or premises. Excludes Telstra Enterprise and Corporate accounts. Marketing opt-in required (preferences can be changed). Points are earned on payment for services or pre-paid recharge (excluding outright purchases, refunds, credits & late payment fees). Prepare to live without internet for up to four hours-looking at you, remote workers.Must be 18+ with an active service. ![]() If you do need an install, clear some time off your calendar. If you’re keeping the same ISP, note that you usually can’t have internet access at your old address and your new address at the same time (unless you want to pay double), so make sure you don’t still need internet at your old home when you schedule the service to switch over. Once you’ve figured out whether or not you need an install, it’s time to schedule your service activation. If your modem doesn’t go online, you probably need a tech to come out. If it does, all that’s left to do is call the ISP to activate once you’re ready to make the switch from your old place. If you have access to your new place and have your modem, try hooking it up and check the modem status lights to see if it goes online. ![]() Usually, a modem will go online if there’s a clear connection to the ISP’s network, even if the service isn’t active-it won’t provide internet access, but it should connect. If the previous resident used a different internet, TV, or phone service that rerouted the home’s cabling, you probably need to schedule an install. If the last owner or tenant had the same internet service, chances are all the cabling is still in place and operational.
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